Gretna Hall Hotel, Gretna Green ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Gretna Green, Gretna Green, United Kingdom, DG16 5DY

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room

Max:

2 persons

160 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Cosy Double

Max:

2 persons

144 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Double or Twin Room

Max:

2 persons

144 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Gretna Green300 m

Airports

Carlisle Lake District (CAX) 24.1 km

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable & Cozy

“The room featured a comfortable bed that allowed for a restful night, making my stay enjoyable.” view full review

Excellent Shower

“The shower had powerful water flow and great pressure, making it a refreshing experience after a long day.” view full review

Breakfast Buffet

“The hot help-yourself breakfast buffet was delightful, allowing me to customize my meal to my liking.” view full review

Spacious Space

“The living area in the room was generous, providing plenty of space to relax and unwind.” view full review

General

No smoking on site
Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Garden area
Leisure/ TV room

Room features

Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Gretna Green, Gretna Green, United Kingdom, DG16 5DY

Map view

Gretna Green, Gretna Green, United Kingdom, DG16 5DY

City landmarks

Gretna Gateway

Hands Across the Border Cairn

1.6 km

Raydale Park Dominion Road

Raydale Park

1.8 km

Old Town Square

Cartmel Medieval Village Priory

6.5 km

Museum

The Devil's Porridge Museum

7.0 km

Nearby

Headless Cross

Gretna Green Famous Blacksmiths Shop

400 m

Woodhouse Mains

Merkland Cross

410 m

Restaurants

Harry Ramsden

30 m

A74M Jct 21/22

Smiths

570 m

Headless Cross

Chainmail Restaurant

310 m

B7076 Smith's Hotel

Foodhall at Gretna Green

630 m

Bensmoor Road

Hazeldene restaurant

900 m

Main Street

Starbucks

1.3 km

Gretna Service Area M74A Trunk Road

Reviews and Ratings

Feedback from previous guests about their experience.

62%

liked the hotel and would stay again

6.2/10

Nice

Rooms

6.5

Location

8.0

Service

5.0

Dining

6.3

Paul

United Kingdom, May 2024

5.8/10

The hotel is nestled in beautiful gardens, offering a serene atmosphere for a relaxing stay. However, the service needs improvement to ensure a more customer-focused experience. The location is fantastic, providing easy access to all the local attractions. The dining experience was satisfactory, especially for meat lovers, but there were some hiccups with the service.

Rooms

5.0

The room with a balcony was not properly cleaned and lacked replenishments like milk. The traffic noise with the window open was a minor disturbance.

Service

5.0

The service staff seemed indifferent and inattentive, needing better training in customer service.

Location

8.0

The hotel is conveniently situated in gorgeous gardens, offering a calming environment and easy access to local attractions.

Dining

6.0

The dining experience had some ups and downs, with good meat options but occasional service lapses.

Facilities

7.0

The hotel provides essential facilities for a comfortable stay, though there is room for improvement.

Harry

United Kingdom, March 2024

7.6/10

The hotel has a beautiful location surrounded by gorgeous gardens and is close to all the main attractions. The rooms are comfortable, but the service could be improved. The dining experience is served with tasty fish dishes, and the facilities are well-maintained.

Rooms

8.0

The rooms were cozy and comfortable with a pleasant coffee service.

Service

5.0

The staff was a bit self-absorbed and need training in customer service.

Location

9.0

The hotel is situated in beautiful gardens and close to all the local attractions.

Dining

8.0

The dining experience included delicious fish dishes.

Facilities

8.0

The facilities are well-maintained and offer a great dining experience.

Lance

United States, February 2024

5.0/10

The hotel is centrally located, in beautiful gardens, and close to all local attractions. The rooms were not properly cleaned, with bins not emptied and items not replenished. It was also challenging to open the bedroom window even when the heating was switched off.

Rooms

5.0

Despite the issues with cleanliness and maintenance, the bed was very comfortable.

Service

5.0

The service needs significant improvement in customer care, from the cleaners to the duty manager. Staff seemed more interested in themselves and chatting rather than assisting guests.

Location

8.0

The hotel is centrally located to all local attractions and the shopping center, with gorgeous gardens enhancing the surroundings.

Dining

5.0

The dining experience was mediocre, with inconsistency in service such as delays in bringing out food when items ran out.

Facilities

5.0

The hotel lacks attention to detail in facilities and services, requiring upgrades and maintenance.

William

United Kingdom, September 2023

7.0/10

The hotel is set in beautiful gardens, offering a tranquil atmosphere, although some areas appeared slightly worn. The service varied from quick and attentive by the duty manager to unprofessional and self-centered behaviors from some staff members. The dining experience had its ups and downs, with hot wok dishes being a highlight but some inconsistencies in service. The location is convenient for local attractions but may pose challenges with taxi availability. Overall, a mixed experience with both positive and negative aspects.

Rooms

8.0

The rooms were cozy and clean, with a lovely fully opening window and balcony to enjoy the view.

Service

6.0

Service levels varied; while the duty manager acted promptly, some staff members lacked customer service skills.

Location

7.0

The hotel's location in gorgeous gardens is serene, but its proximity to local outlets and the scarcity of taxis can be inconvenient.

Dining

7.0

The dining experience had its moments with tasty hot wok dishes, but there were some issues with service and food availability.